All our staff are experienced and well trained.  We undertake person specific training, but in general, all our staff complete the following:

  • First aid
  • Health & Safety
  • Food Hygiene
  • Fire Safety
  • Moving and positioning passport
  • Autism awareness
  • Epilepsy awareness
  • Buccal administration
  • RESPECT and Breakaway
  • Medication Administration
  • DoLS and Mental Capacity
  • Safeguarding of Vulnerable Adults
  • Dementia and Learning Disability
  • Infection Control
  • Diabetes Awareness
  • Principles of Using a Wheelchair

All our staff are encouraged to commence QCF II or III, as soon as they start their employment with the Clocktower and at least 80% of our staff have got this qualification or are working towards it. We also ensure that our staff do bespoke training if there is a requirement.

At the Clocktower we also run courses for our service users, this benefits their independence and further develops skills.  Our courses include:

  • Road Safety
  • Fire Safety
  • Food Hygiene
  • Literacy and Numeracy
  • Emergency Aid
  • Drama
  • Computers
  • Communication Skills
  • Health and Safety
  • ASDAN Awards
  • Exercise and Healthy Eating
  • Independence Skills
  • Animal Care
  • Horticulture
  • Arts and Crafts
  • Hair and Beauty


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